Flex Program Manager 

Mexico, Jalisco, Guadalajara 

618145510

Responsibilities:

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer´s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects, costs and other customer related matters through business and expertise.

Qualifications:

• BA/BS or equivalent work experience
• Senior experience in programadministration/managementor related area.
• Advanced English level
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Sold experience in SMT Process.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Accountability for the program wellness.
• Understands the strategic impact of the function across sites
  .

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

Required Skills:

Optional Skills: