JPMorgan Multi-Asset Solutions Operations Manager 

United States, New York, New York 

616445551

Job responsibilities

• Develop and manage stakeholder relationships to ensure alignment with organizational goals.
• Oversee projects and set stakeholder expectations through clear communication and regular updates.
• Define and document operating models to support the implementation of new client mandates and investment opportunities.
• Partner with client teams to resolve operational queries and strengthen client relationships.
• Maintain oversight of metrics, KPIs, and KRIs to ensure alignment with organizational goals.
• Oversee the data environment of Front Office systems to ensure data integrity.
• Support a culture of continuous improvement by streamlining operational processes using intelligent automation tools.
• Work with operational risk and control teams to document processes and establish proper controls.

Required qualifications, capabilities, and skills

• Bachelor’s degree required.
• Experience managing teams.
• Excellent communication and organizational skills.
• Capability to effectively engage and manage stakeholders.
• Strong analytical and critical thinking skills.
• Ability to manage complexity and prioritize multiple deliverables.
• Possess excellent interpersonal skills to effectively collaborate with stakeholders on projects.
• Innovative thinker focused on creative solutions to business problems.

Preferred qualifications, capabilities, and skills

• Seven years of experience in operations, preferably in the Asset Management industry.
• Experience with Intelligent Automation and AI tools such as Alteryx, Signavio, Python, and LLM is a plus.
• Experience with Microsoft Suite of applications, and Bloomberg.