Airbnb Market Manager 

Germany, Berlin, Berlin 

615794852

The Difference You will Make:

This role requires candidates to be based in Berlin, Germany. This role is not eligible for relocation support.

A Typical Day:

• Build and manage professional host account relationships within the DACH territory
• Directly manage accounts to meet and exceed quarterly/annual sales goals. This includes holding optimization calls and business reviews with your clients as well as representing Airbnb in external meetings with Professional Hosts
• Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
• Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
• Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
• Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners
• Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
• Work cross-functionally with public policy, legal, communication and customer support teams to ensure our long-term market success.
• Engage an entrepreneurial mindset to autonomously design, develop and execute bespoke engagement initiatives for the assigned territory.

Your Expertise:

• 6+ years of experience in account management, partner support, and/or sales, with 2+ years in the hospitality/travel industry preferred
• Fluency in German and English is required
• Willingness to travel regularly to your assigned market (1-2 times per quarter)
• Proven track record in managing a leads pipeline and/or book of business
• Proficiency in CRM software (Salesforce, Mixmax a plus) and managing core objects (leads, opportunities)
• Excellent communication and presentation skills, with the ability to engage clients via Zoom, Email, and In-person
• Strong quantitative skills, with the ability to interpret and apply data effectively
• Ability to work strategically and tactically, managing time, priorities, and deadlines in a dynamic, fast-paced environment

Offices: Berlin, Germany