About the Role
As a Senior VR Account Manager, you will work efficiently and optimally with our VR partners by understanding their business model and deepening the relationship to increase retention, grow revenue, and expand services.
This is a client-facing role as an individual contributor.
Your impact in the role:
- Account Management: Be the main point of contact at the HQ level for Enterprise VR accounts. You will create long-term relationships with our key accounts, ultimately improving their financials, marketing efforts, engagement, and satisfaction. You'll be a key influence in their delivery business.
- Operational Improvement: Drive forward operational improvement with your VR partners to ensure that we are delivering the best experience to Uber Eats users.
- Growth: Develop plans in conjunction with your accounts to grow their business through adding locations (i.e. locations deployment, expansion support), experimenting with new business models (eg. collaborating with cross-function team), or growing same-location sales (eg. effective marketing, menu optimization).
- Ads: Develop and execute ads partnership strategies that deliver on your partners’ marketing objectives and exceed quarterly growth goals.
- Analysis: Quantify everything you do. Apply data-driven decision-making to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on your VR partner's investment.
- Commercial Management: Lead commercial discussions with VR partners to build sustainable long-term partnerships.
- Partner with internal teams: Work closely with stakeholders in internal teams both in Japan (e.g. Restaurant Operation) and globally (eg. Product, Ads, VR team) to drive nationwide actions on your VR accounts, solve problems and ensure that feedback received is applied in improving our product and operations.
- Act as an ambassador of Uber Eats' mission, values, brand, and product.
The experience you’ll bring
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .