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IBM DGM RTR 
India, Maharashtra, Pune 
615184553

03.07.2024

Your Role and Responsibilities
  • As Deputy Group Manager, you will Lead Finance and Accounting client and handle Finance and Accounting operations across towers as the Global Operations Manager for R2R.
  • You will focus on Reporting, General Ledger Entries, Intercompany Reconciliation globally,Fixed assets and Cash and Bank management
  • Manage client engagements / contracts across geographies – Operations support for establishing processes, metrics identifications and reporting
  • Responsible for managing relationships with customers at the senior management level and ensure customer happiness
  • Demonstrate Thought leadership on brining value to the client – technology and analytics
  • Build and maintain robust tracking mechanism for key indicators of the operations to support decision-making
  • Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery
  • Run career development activities for team members, team leaders and managers, including performance management, feedback and training
  • Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met
  • Handle and ensure overall F&A delivery for various global regions.
  • Drive transformation projects
  • Manage account reconciliation process and drive policy adherence along with implementation of tools and usage
  • Responsible to drive productivity and efficiency per contractual requirement
  • Ensure adherence to control and compliance policies and procedures
  • Lead operational and governance calls with client and IBM internal Partners
  • Ensure Service Level Agreement (SLA) management and Issue protocol
  • Engage and effectively be responsible for the team through regular appraisals, connect and issue resolution
  • Build backup and cross training plans and ensure they are implemented and revisited regularly


Required Technical and Professional Expertise

  • Minimum 15 years’ experience in Finance and Administration Delivery
  • Proven experience in handling across aspects of Record to report
  • Ability to interact and lead multiple customers across the globe and handle issues
  • Experience to continuously look for opportunities to improve metrics and the validation of the data
  • Proven analytical and numerical ability
  • Validated presentation and interpersonal skills with flexibility in work hours


Preferred Technical and Professional Expertise

  • Strategic thought leadership in designing future state delivery and strategies for attaining them
  • Understands future employee, industry and Finance and Administration (F&A) trends and applies this understanding to develop solutions to create a high-performance culture
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with latest marketing trends
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications