In this role, you will gain insight on the detailed functionality of Cisco products and partner with all distributed elements of the service chain. This is a great opportunity for someone with patience and an empathetic view of the customer to hone their skills and advance their career providing value to customers while working with an industry leader. Additional responsibilities of the role:
Minimum Qualifications:- Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 10-15 years related experience.
- Deep knowledge of Data Center infrastructure systems, network environments.
- Ability to analyze, consult on large hyperscale networks.
- Ability to work independently, as this position only receives minimal supervision with no instruction on routine work and general instruction on new assignments.
- Able to isolate and resolve problems, determine root cause, and deliver known solutions with a high level of customer satisfaction.
- Detailed working knowledge of most of the following: IOS-XR, Open AI packet flow and infrastructure requirements, MSFT SONiC. Also, BGP, ISIS, MPLS, Segment Routing, NCS5500 Fretta, CATALYST 8000 / Spitfire, NCS1K, and NEXUS 3000 & 9000
Certifications and desired skills:- CCIE RS, DC, SP
- Excellent communication, leadership, and soft skills
- Technical Presentation Skills / Engineer & Executive level communications.
- Strong knowledge in software and features, examples include: MPLS (L2/L3 VPN) and MPLS-TE, BGP, ISIS, OSPF, inter-as, BNG, carrier Ethernet, Qos, Ipv6, Vxlan/EVPN and Segment Routing
- In-depth knowledge of network management, network availability & capacity planning
- Experience with Scripting, Python, and/or Linux is a plus.
- Strong technical account management skills with 5+ years of experience in Professional/Consulting Services or high-level support
- Ability to Identify and share opportunities, winning use cases, and relevant strategies to our CX teams and Sales teams.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).