Citi Group Sr Vice President SMB Fraud Risk Officer 

Malaysia, Kuala Lumpur 

614465163

• Partner with business to define strategic roadmaps and priorities to manage and mitigate the operational, compliance and regulatory risks associated with Fraud
• Collaborate with partners within the Fraud team and Business Risk teams to define requirements and develop processes that ensure E2E coverage and cohesion of capabilities across the fraud lifecycle
• Work with Project Management partners in the Fraud Management team and Business sponsors to articulate strategy and data/reporting requirements for implementation with Technology
• Support and inform creation of preliminary fraud-related data analytics and visualization capabilities, identifying efficient and tactical enhancements to drive visibility
• Provide client advisory and support client engagement, acting as a conduit for client feedback and requirements to internal teams
• Support creation and delivery of internal and external Fraud collateral and awareness material
• Remain abreast with regulatory and industry developments related to fraud and financial crime
• Provide subject matter and risk expertise to respond to events or enquiries related to fraud impacting Services, Markets and/or Banking
• Advise Business on evaluation, design and implementation of controls
• Support and drive incident management and fraud response protocols
• Provide though leadership and support the development of a Target Operating Model for Fraud Management
• Establish relationships within and outside Fraud functions to actively drive cross-functional collaboration, breaking down silos and establishing credibility
• Recommends appropriate controls which will maximize the return on investment
• Evaluates potential control enhancements which will improve business controls or reduce impacts to good customers
• Partners with the business to facilitate new product/service delivery
• Understands the latest fraud performance trends and communicate these to the businesses and articulates mitigation projects and overall approach to Fraud related issues
• Partners with Operations, Analytics and Process Integration Teams to coordinate actions to address Business and assists the Control group in the evaluation and management of Global policies and standards
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years in Financial Institutions. Experience working within Wholesale Banking in Operations/Risk Management and/or Fraud Management preferred
• Project Management Certifications a bonus
• Strong grasp of Citi’s wholesale banking product suite, particularly payments
• Understanding of Citi systems and architecture beneficial
• Incident management experience beneficial
• Strong knowledge or interest in fraud regulatory landscape and industry developments globally
• Strong understanding of risk and controls, with the ability to identify risks proactively
• Confidence with data analytics and visualization
• Demonstrated experience in building out new functionalities and processes as part of transformation programs
• Outstanding communicator: ability to effectively engage and inspire small and large audiences to drive collaboration, innovative changes and deliver results across multiple disciplines and stakeholder groups
• Capable of multi-tasking and prioritizing in a dynamic environment

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

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