Akamai Server Tech Services Engineer - Remote/Poland 

Poland 

612065905

Partner with the best

As a Server Tech Services Engineer, you will be responsible for:

• Troubleshooting and supporting customer and platform related issues, including Troubleshooting Hardware related issues (server, router, storage, switch).
• Working closely with field technicians, ISPs, customers, equipment vendors, and internal operations and engineering staff. During post and pre-install stages of deployment projects.
• Working with the hardware engineering team to identify and resolve different types of hardware issues occurring after the equipment are deployed
• Monitoring hardware failure patterns and proactively reporting to Hardware Engineering and vendors
• Documenting existing processes with cross-functional teams and determine efficiencies to reduce network downtime.

Do what you love

To be successful in this role you will:

• Have Bachelor's Degree (or equivalent) in technology or related field or relevant Professional Experience
• Have good knowledge of server hardware technologies such as types of hard drives, RAMs, motherboards and RAID
• Have Knowledge and experience working with other networking equipment including but not limited to routers and switches.
• Be familiar with the Internet, including technologies and fundamental protocols such as DNS, TCP/IP and HTTP
• Demonstrate experience with UNIX/Linux Operating System
• Able to Understand SQL query execution plan.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.