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Key job responsibilities
• Conduct investigations into allegations of organized fraud or abuse on and off the Amazon platform.
• Use a combination of manual and automated tools to obtain information & reporting bugs and tool improvement ideas.
• Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends.
• Perform dive-deep into the tasks reported through trouble tickets, checking registration history of sellers etc.
• Perform dive-deep by taking samples of sellers from the queues in case anomalies or unexpected queue spikes are observed
• Flag new risk attributes to automation team and suggest changes in SOP if the process requires enhancement to close loop holes for bad actors.
• Chinese language proficiency required
• Bachelor's degree or equivalent
• 2+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
• 2+ years of banking industry experience with specialization in fraud risk management
• Proficiency in SQL and Microsoft Excel
• Ability to organize and manage multiple tasks simultaneously, and to facilitate multiple discussions.
• Self-driven & motivated individual with demonstrated ability to perform well independently and as part of a team
• Bachelor’s Degree in any quantitative discipline such as Computer Science, Statistics, Operational Research or Engineering
• Experience working in Analytics / Business Intelligence environment
• Experience/knowledge of advanced machine learning techniques such as GBM, random forest, etc.
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