Taboola Team Lead People Ops HR Shared Service Centre 

India, Haryana, Gurugram 

610878635

What skills and qualifications do I need?

For this role, it is essential that you have:

• Proven leadership experience in HR operations or a related field, with prior team management responsibilities.
• Expertise in HR systems like SuccessFactors, ADP, or similar platforms.
• Strong problem-solving skills with the ability to troubleshoot and resolve complex issues.
• Exceptional organizational skills, attention to detail, and the ability to manage multiple priorities.
• Clear and effective communication skills, both written and verbal.

It would be great if you also have:

• Experience in an international or shared service environment.
• A commitment to driving continuous process improvements and fostering a collaborative team culture.

As the Team Lead, People Operations Shared Service Centre, you will:

• Supervise and guide a team of People Operations Administrators to ensure high-quality HR service delivery across multiple locations.
• Act as the primary escalation point for complex employee queries and process-related issues, ensuring timely resolutions.
• Develop your team’s capabilities by providing coaching, training, and performance feedback to drive excellence.
• Monitor team workload and allocate resources effectively to meet deadlines and maintain service quality.
• Ensure compliance with HR processes and policies, identify areas for improvement, and implement best practices.
• Oversee HR data integrity and accuracy in systems, supporting data entry, reporting, and compliance audits.

We work with some of the biggest names in the business. Our clients include Business Insider, NBC, Wells Fargo, Adidas, and more.

• Taboola India offers generous health, medical coverage, a fully-stocked kitchen and Lunch.