EY People Consulting-Learning-Manager 

India, Karnataka, Bengaluru 

610112743

Managing the global workforce in today’s fast changing and highly disrupted environment is becoming increasingly complex. As a member of our PC practice, you’ll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi industry and a truly global work experience to take your career in the right direction.

Your key responsibilities

• Establish instructional design expertise within the practice, grow and lead a team of instructional design specialists
• Liaison with regional stakeholders selling work in the instructional design space to build project pipeline
• Identify and build new capabilities in the team based on trends in the various market regions
• Lead instructional design efforts using the most advanced technologies and digital solutions in the market
• Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
• Utilize ADDIE, Kirkpatrick, and other recognized models to design and develop engaging course content and learning activities
• Ensure high operational efficiency by managing engagement risks and escalations, project economics, and ensuring effective planning and budgeting
• Provide visual design strategy as best fit solutions for learner centricity
• Provide advice and guidance as a subject matter expert and work effectively as part of a large distributed program team
• Lead the development of collaterals, tools, techniques, and methodologies to develop the practice
• Contribute to process re-engineering and help bring in efficiencies across PC through automation
• Perform the role of counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team

Skills and attributes for success

• High integrity and commitment to work in a new and challenging environment
• Ability to manage ambiguity and be proactive
• Extremely sharp attention to detail
• Strong communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy levels, agility and adaptability
• Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines

To qualify for the role, you must have

• Bachelor’s or associate degree with 12-16 years of hands on experience in implementing and leading large and complex learning projects
• Excellent knowledge of storyboarding, visual design principles, and branding guidelines
• Impeccable writing skills (grasp and command over English)
• Impeccable MS PowerPoint and MS Excel skills
• Ability to articulate design decisions, suggestions and provide creative direction
• Experience in managing large teams as well as multiple concurrent digital learning engagements
• Proficiency with one or more course authoring and learning tools: Articulate Storyline, captivate, SAP Enable Now, Camtasia, Vyond, VideoScribe
• Practical knowledge and experience in instructional design principles
• Experience developing a wide range of digital learning deliverables: Web-based learning, Videos, Interactive PDFs, Webcasts, Podcasts, nano-learnings, VILT
• Ability to review learning deliverables developed by others
• Ability to develop learning estimations and proposals
• Excellent knowledge of assessment and evaluation methods and learning experience platforms
• Cross industry exposure

Ideally, you’ll also have

• Flexibility in and comfort with learning and applying new software and work processes
• Experience in ensuring e-learning materials and course materials are developed under a strict change control with thorough testing before release to the live environment
• Experience using gamification within the design and development of online content, to create a more immersive experience for the end user
• Ability to create design documents and design guides
• A background in content design or content marketing
• Experience working in tech organizations
• Experience working with all kinds of media
• Experience with a data-driven approach to instructional design, using both qualitative and quantitative data to optimize content efficacy
• Proven project management experience to take digital learning from concept to delivery
• Familiarity with website design, video technology, and editing

What we look for

• Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
• Knowledge and experience of working in a cross-cultural setup

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.