Citi Group Junior Business Analyst / Command Center C09 

Mexico, Mexico City 

609919789

Responsibilities:

• Diagnose and resolve problems through troubleshooting and basic analysis, escalate issues as appropriate
• Participate in testing activities, including the creation and execution of basic test scripts
• Apply comprehension of how the team interacts with others in accomplishing objectives
• Assess the applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures
• Exchange ideas and information in a concise and clear manner
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
• Effective written and verbal communication skills
• Effective analytic/diagnostic skills
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline
• Demonstrated knowledge of operational process changes and improvement

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

- Analisis de procesos y negocios del Command Center.

- Metricas de Servicio.

- Manejo de Bases de Datos.

- Seguimiento a proyectos.

- Lic. o Ing. o experiencia equivalente.

- Ingles Básico.

- Experiencia de 1 a 2 años en analisis de procesos, proyectos o metricas de negocio en entornos similares.

- Conocimiento básico en SQL, Python.

- Deseable conocer o desear formarse en practicas Agiles.

Esquema de Trabajo:

- Hibrido 3 días presencial 2 Home Office

Zona: Sur de la Ciudad de México. (Perisur)

Time Type:

View the " " poster. View the .

View the .

View the