Informatica Associate Manager - Customer Success 

India, Karnataka, Bengaluru 

609865674

You will report to the Director, Expansion Sales.

You will lead a team responsible for multiple commercial programs within our Global Customer Support organization.

Technology You'll Use

Salesforce, PowerBI

Your Role Responsibilities? Here's What You'll Do

• Manage a team with an annual quota of positioning services by using a multi-channel approach to our existing customers
• Responsible for weekly reporting and forecasting
• Drive commercial programs for our Global Customer Support organization
• Provide cross-functional support to our Renewals and Success organization
• May include night-shift coverage

What We'd Like to See

• Experience in Customer Success and/or Software Renewals
• Focus on targets with a drive to overachieve
• Successfully manage multiple stakeholders

Role Essentials

• 5+ years in Renewals and/or Customer Success experience
• Familiarity with Salesforce

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit