JPMorgan Mailroom Operation Specialist Year Contract 

South Korea, Seoul 

607854163

As a Document & Business Solutions Operations Specialist I, you will be expected to serve in a production capacity. Additionally, you may be required to work in any of the production locations/environments to meet the needs of the customer/company in delivering our products and services while meeting established SLAs, quality, and productivity standards. Some of the functions include but are not limited to:

Job Responsibilities:

• Manage mailroom counter operations
• Sort and distribute mail, packages and other correspondence for employees and departments.
• Operate mailroom equipment.
• Scanning of incoming mail and distribution through Digimail application.
• Process outgoing shipments.
• Collaborate with courier companies and postal agency as needed
• Perform administrative tasks including reporting as required.
• Familiarize with mailroom equipment and process for added advantage.
• Demonstrate experience in Inventory management
• Identify non-compliant activities, resolve discrepancies and escalate as appropriate.
• Perform other duties as assigned.

Required qualifications, capabilities, and skills:

• Good customer service skills, attentiveness, able to interact positively and pleasantly.
• Ability to follow directions, show initiative, work and perform duties under minimal supervision, and follow through on tasks.
• Able to work productively in a fast-paced team environment.
• Basic understanding of risk and control for the activities responsible.
• Intermediate understanding and use of Microsoft Office products; (Excel, Word, Power Point, and Outlook; including email & calendar).
• Must be comfortable with and have a solid understanding of basic business technology.
• Good oral and written communication skills.
• An intermediate understanding of the English language, in verbal format and written format, is required.
• High school diploma or equivalent required.
• Strong verbal communication skills in Korean to support clients from Korea

Preferred qualifications, capabilities, and skills:

• Bank operations and administrative work experience is preferred