Amazon Technical Quality Manager Integrated Project IPQ 

United States, Virginia 

607727427

The IPQ Technical Quality Manager leads the strategic development and global implementation of AWS's data center quality control program. This role drives standardization of quality processes across regions, establishes program standards, performance metrics and governance mechanisms, and maintains executive-level reporting on program effectiveness. The Technical Quality Manager will develop quality control frameworks and coordinate with cross-functional leadership to ensure alignment with AWS construction and operational goals. They will oversee continuous program improvement through data analysis, industry best practice integration, and stakeholder feedback across multiple deployment regions.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
1. Lead the development, implementation, and continuous refinement of the global IPQ program strategy.2. Create and standardize a global quality control framework, including templates, processes, and tools for consistent implementation across all AWS regions.3. Design and implement a centralized quality management process to streamline data collection, analysis, and mechanisms to ensure accurate reporting across the entire portfolio.4. Develop standardized non-technical and technical training modules and guidelines to ensure consistent quality execution globally.5. Establish and maintain a library of best practices, lessons learned, and case studies to drive continuous program improvement and knowledge sharing.6. Lead the creation of global quality metrics and KPIs, ensuring alignment with AWS construction and operational goals.7. Create standardized audit protocols and governance structures to ensure program compliance and effectiveness across regions.8. Develop and maintain executive dashboards and reporting templates for consistent communication of program performance and value.9. Establish a vendor management framework, including standardized evaluation criteria and performance metrics for quality control partners.10. Track, support and report on project critical path infrastructure procurement and installation timelines, specifically material delivery, acceptance, pre-install and post-install QAQC responsibilities across multiple regional project schedules.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• Bachelor's degree in Engineering (Mechanical, Electrical, or related field) or equivalent years of work experience.• 5+ years of experience in program/product management related to construction field processes, preferably in quality control across multiple scopes/trades of work install on-site•Demonstrated experience developing and implementing large-scale programs across multiple sites/regions and applications.• Strong written communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders and possesses excellent analytical and problem-solving skills.•Proficiency in Microsoft Office Suite and familiarity with project management software (e.g., Procore)

• Professional qualifications or certifications related to technical design or field scope management including, but not limited to, Certified Quality Engineer (CQE) or Project Management Professional (PMP) or Professional Engineer (PE).• Background in executing construction quality control for mission critical facilities.