Cyberark Success Scale Platforms & Innovation Intern 

Israel 

605632287

Join CyberArk’s Success at Scale team as a Success at Scale Platforms & Innovation Intern, contributing to pioneering initiatives that leverage AI, BI and scalable digital platforms. You'll be able to learn and get hands-on experience in research, platform optimization, and supporting AI solutions with this role. You'll also help with community activities. You'll be essential in discovering opportunities for innovation, improving our knowledge-sharing systems, and supporting the development of new solutions.

Activities may include some or all the following:

• Create reports and dashboards to track key metrics, using data insights for continuous improvement.
• Analyze search queries, low-performing content, and usage metrics to identify gaps and opportunities for improvement.
• Collaborate with the BI Team to define and maintain Tableau dashboards.
• Participate in evaluating potential new tools and solutions, focusing on AI-driven technologies to enhance knowledge management and customer success.
• Conduct research on industry best practices, emerging technologies, and competitors to inform decision-making and innovation.
• Assist in the rollout and optimization of AI-based tools such as search enhancements, chatbots, and automation solutions.
• Perform regular housekeeping tasks to ensure knowledge assets remain accurate, accessible, and impactful.
• Engage in cross-functional collaboration with other team members and Success at Scale colleagues on various projects to ensure alignment and success.
• Provide support for community engagement activities, such as assisting with special projects or initiatives as needed.

• Educational Background: Currently pursuing a degree in Industrial Engineering, Information Systems, Marketing, Communications, Data Science, or Business Analytics.
• Technical Understanding: Proficiency in technical concepts with the ability to explain complex ideas.
• Analytical mindset with experience in data collection and analysis; familiarity with Excel, Tableau, or similar tools is a plus.
• Strong familiarity with AI technologies and their application in knowledge management and customer success.
• Communication: Excellent interpersonal and communication skills for effective collaboration.
• Self-motivated and Team-oriented: Able to handle multiple tasks and prioritize time effectively, while also being a strong team player.
• Passion for Technology and Security: Enthusiastic about software, technology, and security.
• Cybersecurity Interest: Familiarity with or strong willingness to learn about cybersecurity concepts, particularly in the areas of Identity Security and Privileged Access Management.
• Excellent English: Fluent in spoken and written English.

How will you stand out from the crowd:

• Experience or coursework in AI, data analytics, or knowledge management tools.
• Strong skills in data analysis and visualizing insights, with the ability to turn data into actionable insights.
• Knowledge of relational database models, including JOINs, and data preprocessing techniques.
• Experience with Adobe/Google Analytics, and Tableau.
• Familiarity with knowledge management tools and technologies, such as content management systems, customer relationship management (CRM) software, or analytics platforms.