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Bank Of America Assistant Vice President Quality Assurance Specialist 
Singapore, Singapore 
605179178

Yesterday

Job Description:

Job Description:

It is also the perfect path to a greater understanding of the activities that form part of a Service & Fulfillment and Operations organization, learning the flow all the way from client implementation and onboarding, opening new accounts, to a successful Service experience.

This role offers huge learning opportunities and opens a path into potential new avenues within the Global Banking Operations and the wider organization.

Responsibilities:

  • Perform & strengthen Inline controls (ILQA) basis the ILQA script.

  • Share QA automation opportunities.

  • Complete assigned requests within strict deadlines independently.

  • Perform extensive data analysis and deep-dive review to build test script and management reporting.

  • Ability to listen and read native languages used in Japan, Korea to review client documentations (preferable).

  • Attention to detail, accuracy, and completeness of testing to identify process gaps, exceptions, and process improvement opportunities.

  • Support sustainability test for any new and existing audit issues.

  • Able to develop comprehensive test scripts and provide training to support new test of controls requirements.

  • Actively identify and early escalation of control deficiencies and gaps to discuss with line management, and initiate control recommendations.

  • Proactively review internal LOB procedures, test scripts, results communication and reporting to ensure adherence to internal LOB guidelines.

  • Exposed to multiple line of businesses (LOBs) to develop understanding of Bank end-to-end processes and business acumen.

  • Maintain up-to-date working knowledge of the bank’s client access products/services, payment and trade capabilities, internal operations and local practices.

Skills:

  • Minimum 3 years in Risk management and Quality Assurance experience.

  • Knowledge of Treasury, Trade, Account opening or similar Banking Operations processes is required.

  • Proven Experience in process automation with minimally VBA Macro skills is required.

  • Capability to perform extensive data analysis and transform to management reporting.

  • Bachelor’s Degree or Equivalent experience.

  • Excellent written and verbal presentation and communication skills.

  • Excellent project management skills.