Oversees the building and maintaining the control/audit function working across a region/business
Responsible for, inventory management process, vendor business support and TPISA controls for Recovery.
Leads team to develop process improvements and value for end users via control team.
Leads continual assessment and improvement of the 3rd party Vendor oversight processes to include oversight of onsite and remote audits for 3rd parties, and ensuring compliance with Third Party policies .
Responsible for strategic planning, budgeting and policy formulation for the group including capacity planning and team development.
Responsible for interaction and thought leadership in working with both Internal Audit and External regulators, and ownership of quarter end control results reviews with Collections Leadership and Business Partners.
Responsible for change control process oversight for Collections and Recovery as well as oversight for multiple quality monitoring/quality control work.
Collaborate on changes and to internal and regulatory policies as well oversight for Compliance monitoring and testing.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
10+ years of prior experience in regulatory compliance related work – Internal Audit, Risk management, Internal Procedures and Controls required
Proven ability to work cross-functionally exercising leadership through influence, persuasion and negotiation
Exemplary thought leadership skills; able to build and lead strategic initiatives
Excellent relationship management skills
History of interactions with both Internal and External Regulators
Required Licensing/Registration: Series 7, Series 9, Series 10, Series 24, Series 63, Series 65
Education:
Bachelor’s/University degree or equivalent experience, potentially Masters degree