JPMorgan Specialty Product Analyst 

United States, Florida, Tampa 

603815161

Job Responsibilities:

• Monitor workflow queues and process assigned transactions.
• Examine shipping/transport documents against Commercial Letters of Credit (L/C) terms.
• Book/setup loans for corporates or financial institutions.
• Process payments against Letters of Credit or under loans.
• Liaise with Client services on disputed discrepancies, explaining reasons professionally.
• Monitor work quantity and quality to meet established objectives.
• Ensure smooth workflow, reviewed difficult cases, and expedite urgent transactions per SLA.
• Research and resolve operational issues, recommend new methods for process improvement.
• Drive the Operations team forward while achieving client satisfaction and maintaining a controlled environment.
• Ensure all transactions comply with documented SOPs, internal standards, Customer Service Levels, Industry Rules, and Compliance.
• Maintain a client-focused approach, engage team members in best practices, and exercise sound judgment.

Required Qualifications, Skills, and Capabilities:

• Knowledge of UCP600, ISBP, Boycott Regulations, and OFAC compliant requirements, including complex processing (e.g., Transfers, assignment of Proceeds) preferred.
• Ability to follow procedures and understand client instructions, which may vary.
• Ability to make independent decisions and utilize tools to minimize corporate and client risk.
• Self-motivated, confident decision-maker with leadership skills and credibility at a senior level.
• Ability to organize and change priorities frequently, multitask, work independently and collaboratively, demonstrating a positive attitude and focus.
• Trade product knowledge with the ability to analyze, assess, and determine key issues in complex business products.
• Ability to identify Red Flags/OFAC regulatory/AML & Boycott Language in transactions.
• Strong interpersonal skills with influence and negotiation abilities, proficiency in Microsoft Word and Excel required.
• Ability to prepare, format, and proof data content for internal and external reports related to assigned transactions.