Boston Scientific Learning & Development Manager R&D - Endoscopy 

United States, Massachusetts, Marlborough 

603645805

Your responsibilities will include:

• Create/maintain accurate data entry into the complaint management system for inspected returned product.
• Returned product decontamination and route products to Complaint Investigation Site (CIS) labs.
• Review and process returned paperwork.
• Returned product retention including physical archival, maintaining accurate archive records, and product scrap.
• Respond to internal and external customer queries concerning product location, credit, or special needs or procedure changes relating to product processing.
• Understand and adhere to general safety practices, departmental process requirements and the Boston Scientific Corporation Quality Policy.
• May be responsible for SAP transactions and correct SAP error log reports.
• May perform routine laboratory testing in accordance with established procedures for returned products. Document analysis findings into complaint management system.
• Actively interface with other Boston Scientific departments to corroborate special needs or procedure changes for product processing.
• Participate in continuous improvement activities.

Required qualifications:

• 3 years of experience with a High School Degree or an equivalent combination of education/work experience

Preferred qualifications:

• 1 year of relevant experience (data entry, shipping/receiving, decontamination, or other post-market experience)
• Degree in engineering or a science-related field

Maximum Salary: $ 71552

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.