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US Bank Case Processor Category Banking Operations Job 
United States, Alaska 
602885310

25.06.2024
Job Description

The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days at one of the following locations:

  • St. Paul, MN

Preferred Skills/Experience

• 3+ years claims research, banking, or fraud experience
• Well-developed research and analytical abilities
• Knowledge of digital banking products, specifically Zelle™
• Proficient computer navigation skills, ideallyexperience
• Ability to follow defined procedures, policies, and precedents
• Problem solving and ownership of complex issues
• Ability to perform in an independent working environment
• Deadline sensitive environment, goal driven
• Strong attention to detail
• Agile and flexible and can successfully maneuver frequent change
• Good time management and multi-tasking skills while maintaining a high level of customer service
• Superb organization and multi-tasking skills


Basic Qualifications

- High school diploma or equivalent
- Typically three or more years of related work experience

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $23.46 - $31.25 - $34.38 Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.