Citi Group CRIU Program Support Analyst 

Poland, Masovian Voivodeship, Warsaw 

601802551

The Program Support Analyst is responsible for raising program risks and gaps as well as providing support in the development and ongoing evolution of the Global CRIU process and program document requirements. This role works closely with regional and global teams to support change management, tracking, metrics, and other programs’ aspects to ensure that target areas of improvement are properly identified and clearly understood and quantified to support timely decision making and prioritization of program enhancement efforts.

The ideal candidate will be a self-starter who can work largely unsupervised to aggressive timelines with competing priorities. They will use a variety of analytical techniques and communication styles to achieve their goal and understand when to escalate issues for resolution. This is a highly visual role that will require strong professionalism and communication capabilities.

Key Responsibilities:

• Support Global CRIU process and program documentation development and evolution.

• Collaborate with regional teams for analysis and implementation of program standard enhancements.

• Manage change requests, ensuring proper documentation, tracking, and timely decisions.

• Collect and analyze metrics to expedite decision-making processes and support solution proposals.

• Contribute to global meetings on change management and program processes.

• Ensure changes adhere to Citi's standards and regulatory requirements.

Qualifications:

• 3+ years in financial intelligence, AML, compliance, risk, or operations monitoring roles.

• 2+ years exposure to global/regional projects and working groups supporting AML transaction monitoring.

• Experience dealing with senior stakeholders is a plus.

• AML qualifications (e.g., ACAMS, ICA) are advantageous.

• Proficiency in AML technologies and industry best practices.

• Strong documentation skills; SharePoint knowledge is a plus.

• Strong communication skills, both written and verbal.

• Knowledge of banking products, services, and associated risks.

• Familiarity with payment channel risks and geography risks.

joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program

• Life Insurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave)

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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