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Microsoft FastTrack Architect 
United States 
601710885

10.12.2024

The FastTrack team is looking forFastTrack Architect

  • Secure Remote Work to improve productivity
  • Security and Compliance
  • Modern Management

Required Qualifications:

  • Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 4+ years experience in technical program/product management, coding, software development/delivery work
    • OR equivalent experience.
  • 2+ years of customer-facing experience.
  • Technical knowledge of the Microsoft 365 suite: Intermediate level across suite, proficient level on at least one workload (e.g., management or security).
  • Experience explaining technical scenarios, roadmap, key solutions, and technical architectures supported by Microsoft 365.
  • Experience with Microsoft 365 planning and deployment with enterprise customers.
  • Ability to travel up to 25%.


Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

  • Citizenship & Citizenship Verification:This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

Preferred Qualifications:

  • 3+ years of customer-facing experience.
  • 5+ years technical consulting, IT administration, support, project management, customer success management, or related work.
  • 5+ years experience consulting or working in the financial services industry.
  • Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management.
  • Effective customer communication skills and ability to collaborate within and outside of Microsoft.
  • Ability to explain key solutions and technical architectures in Microsoft 365 and associated technologies.
  • Experienced delivering on team revenue or usage targets.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until December 10, 2024.


Responsibilities
  • Engage and develop relationships with select Microsoft enterprise customers to ensure they get the full value of their Microsoft 365 investment.
  • Be a trusted technical advisor to provide technical deployment guidance and best practices, design their deployment and upgrade plans, overcome hesitancy, and gain commitment from the customer to move forward with those plans.
  • Ensure FastTrack scale resources and partners deliver that plan with the customer and resolve any escalations or delays.
  • Serve as the chief deployment coordinator, demonstrating both technical and project governance capabilities.
  • Identify customer deployment, revenue, and transformation opportunities through consistently evaluating the customer environment.
  • Engage with customer business and technical leaders.
  • Coordinate with the customer account teams and partners.
  • Deliver briefings on relevant technical solutions and strategies.
  • Embody our and