The Project and Program Office as part of the CDM organization has the following priorities:
Manage system landscapes, provisioning, upgrades & migrations.
Perform project management for all HEC Delivery Projects.
Act as the main interface to the customer project team to ensure effective communication.
THE ROLE
You are a key contact for all topics around HEC technology to ensure a smooth move to the SAP HANA system landscape in the cloud.
Implementation and migration of different solutions and technologies including the design, configuration, and operation of the solution landscape with the newest technologies, products, and innovations.
The ECS PL manages the provisioning and upgrades of system landscapes in the Private Cloud Enterprise and HANA Enterprise Cloud
This role serves as an interface between the RISE Sales/Engagement and the ECS Technical experts.
Ability to work under pressure and constantly add value to customers and within the organization.
Collaborate with different teams from within the ECS organization and outside to ensure excellent customer satisfaction; this includes interfacing with customers.
Steering partners/system integrators on an operational level during onboarding projects.
Acting as the Trusted Advisor towards our customers during the Onboarding/Migration phase.
ROLE REQUIREMENTS
Bachelor’s degree or higher in Computer Science, or related fields.
7+ years of experience in managing/ running landscape provisioning, installation, migration, and release upgrades.
5 + years of experience with SAP Basis, S4HANA migration/conversion.
5 + Years of experience with Project Management.
Minimum 5 years of experience in a customer-facing role and have excellent command of de-escalating critical situations.
Experience in working with cross-cultural teams or individuals.
Preferred skills
Good understanding of SAP Next Generation solutions and services (S4HANA Cloud, Analytics, SCP, Cloud, Mobility, HANA, Sybase).