Bank Of America Technology Manager 

India, Tamil Nadu, Chennai 

601052265

Responsibilities

Application support lead for critical payments applications that involve Problem/Incident Management, Release/Deployment support, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc.

Take ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills.

Requirements

Educational Qualification: BE/ B. Tech/Mtech

Certification: ITIL Certification

Experience: 13 to 15 Years

Desired skills

Familiarity with networking infrastructure such as LTM, GTMs and routing of application traffic between data centers.

Leveraging Operation Intelligence in pro-active support of applications.

Supporting applications deployed to multi-Data Centers that are always ON

Work Timings: 10:30 AM to 7:30 PM and 7:30 am to 4:30 pm