We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a diverse range of perspectives and stem from many different backgrounds.
UX Researcher, Qualitative Responsibilities
Work closely with product and business teams to identify research topics
Act as a thought leader in the domain of research, while advocating for the people who could use our products
Design and execute end-to-end custom primary research using a wide variety of methods
Design studies that address both user behavior and attitudes
Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
Communicate results and illustrate suggestions in compelling and creative ways
Work cross-functionally with design, product management, content strategy, engineering and marketing
Generate insights that both fuel ideation and evaluate designs
Minimum Qualifications
Bachelors, Masters, or PhD in human behaviour related fields (Computer Science, HCI, Experimental Psychology, Sociology, Information Science, Political Science, etc.)
Many years of experience conducting applied research in an industry setting
Expertise conducting Interviews or Focus Groups and Concept Testing or Usability Testing
Experience translating research findings into strategic narratives
Preferred Qualifications
Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics
Experience with consumer products, consumer insights, or product development