Finding the best job has never been easier
Share
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
• Provide critical network operations support to Amazon.com customers to diagnose and respond to large-scale events
• Contribute to operational on-call rotating roster
• Operate and troubleshoot network routing, inter-connectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.
• Work closely with our automation teams in defining the tools that allow us to scale at higher volume.
• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.
• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.
• Participate and drive impact mitigation during large-scale events utilizing an established Event Management process
• Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion
• Improve our detection mechanisms by designing and implementing new alerts.
• Deliver simple, sustainable and repeatable solutions and processes.
• Collaborate with highest tier escalation engineers/resolvers.
• Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and toolsA day in the life
• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs
• Manage customers during problem resolution and operating efficiently under pressure.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- 4+ years of major internet routing protocols experience
- 4+ years of working in a Linux/Unix environment experience
- Associate's degree
- 3+ years professional experience working in large scale networking environments
- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience
- 3+ years with network operating systems such as Cisco IOS and Junos.
These jobs might be a good fit