Airbnb Senior Consumer Insights Lead Global 

United States 

599340313

A Typical Day:

• This position will report into the head of Consumer Insights & be responsible for leading & coaching two direct reports
• Lead consumer research and serve as a strategic partner for one of our new business pillars
• Design, coordinate and execute strategic qualitative and quantitative research projects; involving a wide range of methodologies, such as focus groups, online tools, immersions, ethnographies, and simulated methodologies.
• Identify and implement new and innovative research techniques to address business needs.
• Oversee supplier relationships, managing scope, budget and deliverables.
• Prepares and presents research findings, through both written reports and presentations, in a concise and compelling way to client teams.
• Ensure all outputs are actionable, grounded in consumer knowledge, and guided by a broader understanding of business context and implications and inspire the team to uncover the “so whats” of all deliverables.
• Fully leverages all market, competitor and product information to produce objective and actionable insights of market drivers, the competitive environment, promotional and treatment trends with key customer types.
• Partner cohesively with the broader Research Leadership Team across business and consumer; avoid silos and seek out ways to add value by synthesizing and collaborating across the teams.

Your Expertise:

• 12+ years of relevant consumer insights experience
• Demonstrated experience in management with a proven ability to lead and develop individuals
• A degree in the field of research, marketing or social sciences. MBA a plus
• Experience on both the "client side" and "supplier/vendor side" of research a plus
• Ability to plan, manage and facilitate global research
• Expertise in a wide range of both qualitative and quantitative research methods
• Familiarity with advanced analytic research techniques and tools, digital understanding, as well as leading edge market research tools & methods (i.e. AI)
• Ability to manage quant data files, run analysis on quant data (e.g., ability to weight data, run descriptive statistics, etc.), program in qualtrics, query SQL, etc. a plus
• Be detail oriented without sacrificing a broad strategic perspective
• Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork both inside and outside the department
• Seasoned and strategic multitasker, with a hands-on approach and outside-the-box mentality

Offices: United States