JPMorgan Business Manager - Vice President 

Philippines 

598785787

As a Business Manager you will be responsible for providing strategic leadership & overall management for Consumer & Community Banking (CCB) in the Philippines, reporting to the Head of Consumer & Community Banking, Managing Director. The role requires leading a business that has ambitious long-term plans for growth in a highly competitive, complex environment. Additionally, you will be responsible for day-to-day management of all CCB resources (i.e., planning, oversight) and will coordinate with senior leaders in other locations and Lines of Business.

• Organize, content and facilitation of leadership team activity including staff meetings, planning meetings, site visits, etc.
• Coordinate employee engagement including town halls, organizational announcements, communications, etc.
• Will be the connectivity point and leadership for people agenda including Employee Opinion Survey, Employee Appreciation Week, etc.
• Coordinate and oversight of organizational messaging including flash reports, MBR/QBR content, business partner updates, ad-hoc presentations, etc.
• Develop effective and meaningful presentations & business update materials suitable for stakeholders, business partners and other senior stakeholders headlining CCB Corporate Centers story and overall business progress
• Partner with Ops Managers to ensure teams are staffed appropriately given volume, capacity and strategic outlook, developing business case for staffing changes as needed
• Represent the location strategy initiatives including real estate needs, business resiliency and migration activity
• Provide change leadership for broad organizational or otherwise significant initiatives
• Operate as internal consultant to improve business performance via analysis and recommendation in a variety of areas including data/metrics, process/procedures, etc.
• Partner with Ops Managers to capture headcount requirements and manage changes through the budget lifecycle and validate Finance supplied headcount reporting for MBR/QBR and other forums
• Identify efficiency opportunities / targets and track progress and will do Monthly review / variance analysis of budget & forecast for real estate occupancy

Required qualifications, skills & capabilities:

• Bachelor’s degree
• At least 7 years Financial Services experience
• At least 5 years of experience in leading Change Management or a Program Management Office
• Strong organization, time management capabilities and is proficient with project management methodology and the project management lifecycle
• Demonstrate excellent problem solving skills with ability to turn findings into strategic recommendations/suggestions
• Proven ability to lead, challenge, adapt to changing business landscapes and influence without having positional authority
• Demonstrated leadership skills and proven ability to develop strong client and business partner relationships
• Excellent working knowledge of operations and risk concepts and the ability to interpret and understanding the impact of decisions, as well as identify and convey potential problem areas
• Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal
• Collaborates effectively at all levels of the organization and ability to lead and influence without having positional authority
• Proficient with Microsoft Project, PowerPoint and Excel, Data analytics and data storytelling tools (Tableau)

Preferred Qualifications, skills and capabilities:

• MBA preferred
• Experience in Financial Planning & Analysis and Reporting is a plus