Your role and responsibilities
Required education
High School Diploma/GED
Preferred education
Technical Diploma
Required technical and professional expertise
• Have experience in Customer Service & Customer Interaction
• Have experience with both IBM and OEM computer equipment
• Can demonstrate mechanical aptitude, and given the appropriate tools follow instructions to perform repairs or replacement of computer equipment using the instructions of a hardware maintenance manual.
• Is Comfortable and demonstrated ability in working with and using various tools (e.g. laptop, screwdriver, pry tool, needle nose pliers, wrench) to complete necessary installation, maintenance, or repair task
• Problem solving skills
Preferred technical and professional experience
Candidates with the following skills are preferred, but not required:
• Technical school degree/diploma
• Prior experience in the field of repair of computer or mechanical equipment
