SAP Vocational Training Program Intern ECS PC3 

Germany, Baden-Württemberg 

594037051

Education and qualifications

Open to both undergraduate and graduate students who meets the following requirements and core competencies and skills listed below.

• Preferred to study in Computer Science, Engineering, Information Systems, or related disciplines
• Ability to work collaboratively in a cross-cultural team environment
• Excellent communication and organizational skills
• Fluent communication skills in English
• Excellent customer focus mindset / Networking / Relationship Building /Results-driven / Self-organized / Decision making
• With Communication & presentation skills
• Experience as SAP technical consultant and customer facingis a plus
• Strong language proficiency in Korean, Chinese, or Japanese is a plus.
• Technical exposure to SAP S/4 HANA, Azure/AWS, Network, etc.is a plus
• Individual in this role is expected to deliver ‘Effective customer communication’ using digital mediums to achieve high customer satisfaction.

Key tasks comprise the following:

• Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
• Initiates digital service kick off for customers
• Ensures periodic service reviews to track the service quality across a range of customers
• Contributes to onboarding/transitioning customers to ECS
• Orchestrates the overall service/project delivery according to planned scope, budget, and milestones
• Supports in de-escalations of critical customer situations
• Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
• Executes technical feasibility studies / solution reviews (if applicable)
• Contributes to customer release and maintenance activities
• Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement
• Executes and supports problem management and continuous improvement
• Support customer satisfaction surveys
• Reviews SLA service credit cases
• Supports commercial change requests
• Contributes to the liaison with different SAP stakeholders to ensure customer success
• Supports in reviewing account status and analyzing if account needs to be transitioned to another team, based on growth in volume or complexity of the account overtime.

That’s where YOU come in.

As a VT/STAR student, you will be responsible to:

• Successfully complete an 18-month program that strengthens a foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
• Receive on-the-job training under the mentorship of a senior Consultant colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

July 7th, 2025and the total program period is 1 year 6 months. During your semester break, you will work full-time(40 hours per week) at SAP. During the semester, you will work on part-time (20 hours per week) or full-time at the company. You will be able to schedule your working time flexibly in accordance with your university schedule and the requirements of your department. You can apply for permanent positions after the completion of your studies and after half-completing this program (9 months), either in one of our business teams or in one of our graduate or Academy programs. If you get accepted, you can be converted into permanent employee by completing this program earlier than 18 months.

The program provides maximum support for internships through the university-operated field practicum program(), allowing you to earn university credit.

Hiring Process

• Deadline of application: End of April 2025
• Interviews: During April or May 2025
• Job Offered: Early June 2025

* Early applicants may have the opportunity for earlier coding tests and interviews. Note that positions may be filled before the application deadline, so we encourage you to apply as soon as you are ready.

What You Can Expect

• Gain real-world experience in one of the world’s top software companies
• Engage in cutting-edge project and research work in the realm of software development focusing on SAP HANA & Analytics
• Personalized 1:1 mentoring and coaching
• Flexibility in working hours that align with your university schedule (available in both Full-time or Part-time)
• Build a global network with SAP colleagues across 140+ countries
• A Culture of respect and trust that focuses on the growth of both individuals and the organization
• Opportunity to join SAP after graduation
• Competitive intern salary (differentiated for undergraduate and graduate students)
• Various other benefits
• Remarkable Experience: Outstanding students are given the opportunity to work abroad at our offices in Germany, Singapore, Australia, New Zealand, USA, or other locations!
• Standout Benefit:VT/STAR students can become SAP shareholders through our rewarding stock purchase program!

​