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They participate in many aspects of the analysis, design and production of learning solutions, such as, developing learning design recommendations, analyzing content, writing scripts, developing test items, creating course materials, authoring courseware using authoring tools, creating media, graphic art, audio, and video, and editing the final product prior to delivery.
Deliverables might include blended learning materials, instructional guides, job aids, performance support, and technical documentation to support the delivery of classroom or virtual delivery environments.
Working with the project team, the customer and subject matter experts, they participate in assessing the requirements; establishing guidelines and writing standards at the beginning of the project; drafting the recommended solution; gathering, developing and assembling solution content; authoring the courseware or deliverable; creating the audio, video, or graphic art; providing editorial support; and performing the final review of the solution prior to delivery to the client.
Other skills that apply to this job role include ability to clearly organize information and communicate; basic project management skills such as tracking tasks, estimating time commitments, and managing to a schedule and budget, editing skills, knowledge and application of IBM and non-IBM standards and style guidelines and intellectual property requirements, and how to develop information across a blend of delivery methods.
Required Technical and Professional Expertise
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