Adidas MANAGER WORKFORCE OPTIMIZATION 

China, Shanghai, Yangpu District 

590083204

Key Responsibilities:

• Manage & drive the implementation of Workforce Optimization strategies and programs that stores will use to maximize operational efficiencies to schedule staff and manage payroll.
• Deliver projects end-to-end successfully, by managing and creating project management frameworks/manuals to ensure scope, tasks, deliverables and milestones are managed diligently.

• Work as liaison between stores, Retail Operations and finance to ensure consistency of program execution and engagement
• Establish and communicate goals for programs to support understanding and stickability.

• Consult the store on payroll expense by reviewing key tasks and working with business partners in order to best leverage instore resources to maximize productivity.
• Ensure strong partnership with fleet teams to optimize scheduling to meet PEX targets and further drive PEX optimization through the use of Workforce Optimization tools.
• Collaborate in the monthly review of store PEX in partnership with Finance and Store Management to identify opportunities and suggest further improvements/processes.
• Drive continuous improvement of products, processes or systems within the project scope.
• Provide reporting and analytical support to measure and monitor task performance and escalate opportunities for improvement.
• Provide analysis, guidance and direction on workload associated with tasks to assist in Workload Planning for stores.
• Apply appropriate and effective communication methods to the project sponsors and important stakeholders throughout the project lifecycle.
• Oversee and lead WFM Ambassadors in the implementation and proper and consistent use of store scheduling tools to ensure the right person in the right place at the right time.

• Implement scheduling processes, tools, and systems in stores to align retail professionals to the needs of the business. Including Workforce optimization tools rollout across Europe.
• Create and implement training in the correct use of Workforce Optimization Tools for Store Managers and District Managers.
• Create best practices to establish standards and processes to address local requirements accounting for difference in store size, format and local legislation.
• Actively communicate the efficacy of programs and provide suggested improvements with Retail Operations partner.
• Collaborate with Back of House Organization team identifying and refining process KPI’S and best practices
• Lead the integration of improved Back of House processes into Labour Standards to be applied to Workforce Optimization

Key Relationships:

• Finance
• HR
• GBS/Payroll
• Europe Tech
• Retail Clusters and Operations teams
• Europe Retail Operations teams
• Global Product Team
• Back office X-functions (including Store Development, Real Estate, Business Solutions, SCM)

Knowledge, Skills and Abilities:

• Retail operations and process improvement
• Ability to work effectively within a team environment and under pressure
• Strong analytical skills and an innovative thinker
• Good planning, communication, and presentation skills, with the ability to work and deliver in changing environments
• Strong verbal and written communication skills, including facilitation and presentations. Ability to clearly articulate goals and objectives
• Strong time management and organizational skills
• Solid project management skills from initiation to implementation
• Ability to work independently and cooperatively in a diverse group
• Advanced user of MS Office suite of products
• Fluent in English with additional languages an advantage

Requisite Education and Experience / Minimum Qualifications:

• University degree with focus on Business Administration, Retail, Project Management or related areas, or equivalent combination of education and experience
• 3+years' retail store operations experience required
• Retail Store management experience required
• Experience with Store Workload Planning & Workforce Management System is preferred