IBM Aprimo Admin 

India, Maharashtra, Pune 

589960306

• System Administrator for the workflow management tool Aprimo.
• Responsibilities mainly revolve around making updates to workflows based on stakeholder requirements, providing Aprimo access, and participating in any conversations related to new work being built into Aprimo.
• Making updates to multi channel workflows in Aprimo
• Participate and lead weekly release Planning/Change Control and
• Handling occasional Aprimo access requests
• Lead documentation on processes and compliance requirement
• Develop Aprimo enhancements to attain the compliance requirement in the marketing processes for all CoSA
• Create, test and validate Aprimo reports
• Develop, test and validate specialized requirements for data outputs
• Creating, Developing and testing Aprimo workflow to meet campaign marketing objectives
• Support deep dive testing for Aprimo changes, updates and clients requirements
• Perform data validation to ensure Aprimo environment accuracy for Bank vs Non-Bank
• Support Aprimo workflow testing and changes for different channels Email, Direct Mail and Outbound Calling

Required Technical and Professional Expertise

• Minimum 2-3 years of experience in campaign management operations
• Familiarity with advanced marketing automation software tools for Enterprise organizations like Adobe Campaign /Salesforce
• Aprimo workflows knowledge, understanding and hands-on
• Aprimo Data Loader experience
• Aprimo Admin knowledge
• Hands-on experience in managing end-to-end Aprimo workflows
• Experience to document processes and changes
• Exposure to multiple marketing platforms for campaign management operations
• Troubleshooting experience to resolve any issues and error handling capabilities
• Maintain technical knowledge by attending educational workshops, reviewing publications

Preferred Technical and Professional Expertise

• Minimum 2-3 years of experience in campaign management operations
• Familiarity with advanced marketing automation software tools for Enterprise organizations like Adobe Campaign /Salesforce
• Aprimo workflows knowledge, understanding and hands-on
• Aprimo Data Loader experience
• Aprimo Admin knowledge
• Hands-on experience in managing end-to-end Aprimo workflows
• Experience to document processes and changes
• Exposure to multiple marketing platforms for campaign management operations
• Troubleshooting experience to resolve any issues and error handling capabilities
• Maintain technical knowledge by attending educational workshops, reviewing publications