Akamai Technical Customer Success Manager – Italian speaking - 

Israel 

589041208

The Customer Success team is responsible for understanding customer requirements, onboarding new customers, driving adoption, and ensuring ongoing satisfaction and retention.

In this role you will be:

• Building relationships with our clients across the EMEA region to understand their needs and ensure their success
• Helping our customers to flawlessly operate the Guardicore platform while ensuring they receive maximum value from our solution throughout their life cycle
• Ensuring Guardicore customer success while maintaining high customer satisfaction throughout all interactions with Guardicore
• Working remotely with our customers with the ability to travel on-site when required

Do what you love

To be successful in this role you will:

• Have 2+ years of experience in B2B SaaS customer success or technical account management
• Have hands-on experience in troubleshooting and deploying software for large enterprises on-premises or in the cloud
• Be a native Italian speaker
• Be a self-starter with the ability to manage multiple projects simultaneously
• Have high communication and presentation skills
• Have an excellent spoken & written English

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.