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Responsibilities:
Serves as the first point of contact for the trading desks and internal stakeholders and is able to effectively address issues, escalate potential problems, and head off concerns.
Review exceptions to standard processing to ensure overall compliance with regulations, firm policies, and accepted business practices. Accurately review, verify, and/or record data into technology supporting department processes.
Develop and maintain department procedures. Conduct operations process oversight on complex exception-based and/or highly specialized processes to ensure adherence to department procedures, risks are mitigated, and regulatory requirements are met
Reduce risk and increase efficiencies by identifying potential process improvements and/or system modifications
Participate in business requirement development, UAT testing, end-user training, and implementation support for enhancements and new firm initiatives for changing technology systems supporting department processes
Supervise and direct time sensitive, complex and/or highly specialized daily work flows to ensure department service levels are met
Basic Qualifications:
Bachelor's Degree or military experience
At least 5 years of experience in trade support or operations management
At least 5 years of experience in capital markets, finance, or operations
Preferred Qualifications:
Experience with Python, SQL, Google Suite
Ability to quickly grasp new industry practices and create/document new processes
Detail-oriented for processing trade flow, data entry, and data reconciliation
Excellent verbal, written, and interpersonal communication skills
Experience and ability to use Bloomberg, SimCorp Dimension, Murex or similar systems
Strong organizational skills, ability to effectively prioritize and work independently as well as with team
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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