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A typical day consists of assisting customers and performing transactions. You will also look for opportunities to make customers' lives easier by setting up self-service options and building relationships. Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees. This results in the business is adhering to control expectations.
Job responsibilities
Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
High school degree, GED, or foreign equivalent
Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
Successful completion of the Branch Operations Lead training program is a pre-requisite to be considered active in Branch Operations Lead role
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