SAP SAP Sovereign Cloud Delivery Operations - 

Australia, Victoria, Melbourne 

585069679

EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES

• A minimum of 10 years of comprehensive software delivery experience and cloud operations experience, spanning across strategic account management, business development, global operations, commercialization, and customer success
• Strong knowledge on SAP Cloud portfolio and offerings with experience in global delivery execution
• Demonstrated experience in managing delivery teams within an ITIL framework with a key focus on SLA adherence, continuous improvement and account upsell/expansion
• Experience with executing transition to support processes
• Demonstrated ability and readiness to successfully lead in businesses and/or functions that require high degrees of cross-organizational interaction and collaboration
• Demonstrated experience of managing delivery of 3rd party partner organisations
• Excellent leadership skills; Experienced in developing, motivating, and managing high-performing international teams across cultures and geographies
• Promotes a culture of trust, feedback, transparency, and values diversity, high integrity, and ethical behavior
• Strong methodological, problem-solving and conceptual skills paired with analytical thinking
• Organizational talent and team player with the ability to extend trusted relationships with additional key stakeholders on top of a well-established internal and external network
• Business knowledge of the SaaS and IaaS markets, including a deep understanding of SAPs Cloud portfolio and offerings, along with market insights and competitive knowledge
• Understanding of Commercial Contracts, Back to Back Agreements and the ability to participate in commercial discussions
• Demonstrated experience in leading/participating in change initiatives at a regional or global level
• Fluent in English spoken and written
• Result-driven, persistence, self-motivation, and willingness to work under pressure
• Ability to communicate at C-/Executive-level (with high attention to detail)
• Degree in business administration or applied sciences desirable
• ITIL certification or demonstrated experience working within an ITIL framework
  

​