Red hat Agile Coach / Engagement Lead - Red Hat Consulting 

Ireland, Dublin 

583674706

What you will do

• Spur and incept new approaches to technology delivery with Red Hat customers; utilising agile and open ways of working

• Enable high performing teams made up of Red Hat, customer and partner colleagues; where teams continuously assess and improve their approach to technology change

• Train, coach or mentor individuals and groups, providing context specific advice to assess and grow Agile and DevOps maturity

• Facilitate workshops which help clarify engagement target outcomes, continually focus on the latest engagement-specific priorities and regularly demonstrate working product alongside the engagement team

• Serve as an ongoing point of contact for customer delivery, throughout customer engagements

• Work with customers to design, plan, and carry out their deliveries with Red Hat Consulting; on larger engagements, help customers in complex delivery to achieve success

• Serve as an Engagement Lead for Residencies, including residency planning and management, process management and improvement, team building, and customer mentoring

• Share industry trends and new approaches, contributing thought leadership, innovate our current thinking and develop new approaches to change how organizations and teams deliver software and systems

• Travel to customer locations throughout UK and Ireland with occasional travel throughout the Europe, the Middle East, and Africa (EMEA)

What you will bring

• Excellent cross-functional communication skills

• Excellent written and verbal communication skills; ability to present to management and C-Level executives

• Experience working in customer-facing positions

• Strong servant leadership manner; proven ability to select training, mentoring or coaching style where appropriate

• Extensive experience delivering offerings

• Ability to use methods which support agile teams is a must; ideally with a qualification(s) in a methodology or methodologies which complement an agile delivery style

• Knowledge of project management processes and experience with revenue-based project reporting

• Demonstrated ability to understand the technical impact on offerings from a supportability, scalability, and repeatability points of view, as well as the business impact on Red Hat and customers in delivering and scoping projects