Microsoft Launch Manager 

United States, Washington 

582597800

Required Qualifications:

• Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement

  • OR equivalent experience.

Preferred Qualifications:

• 5 years minimum of Program Management, Project Management, or Operations experience
• Experience with Microsoft tools including Microsoft Project, Excel, Word, Teams
• Proven ability to collaborate at all levels across the organization is essential
• Experience in multinational environment
• Operations experience
• A desire for continuous improvement & delivery against agreed objectives
• Ability to work under and deliver to continual deadline constraints
• Negotiation skills with an ability to impact and influence at all levels
• Ability to manage short, medium, and long-term planning horizons concurrently
• MBA is a plus

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until May 20, 2024.

• Represent Operations globally by deploying new & enhanced products, services and projects to successfully support Microsoft.
• Manage project launch teams, facilitating effective meetings and driving key decisions with stakeholders to ensure a solid Plan of Record
• Responsible for driving accountability across various work streams throughout the launch process.
• Identify requirements and document a working Plan of Record, driving change control, managing issues and escalation, triage, cross group coordination and milestone management.
• Identify and manage project risks to reduce escalations and poor experience due to gap in understanding or adherence to process.
• Be a trusted Advisor to business clients and other business stakeholders and: manage relationships and expectations with stakeholders; act as a single point of contact for queries and escalations around the project; create required ODLC artifacts and take active participation in all reporting requirements; providing global communications that touches the right levels of the organization.
• Competencies needed: Strategic Insight; Impact & Influence; Cross-Group Collaboration; Analytical Problem Solving; Interpersonal Awareness; Global Process Management; Project Management; Confidence; Global Insight.
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