Job responsibilities
- Define, develop, and monitor key management metrics to assess the health of our global operations program, driving strategic decisions that enhance business outcomes.
- Manage a complex analytics portfolio with rigorous project management discipline, leading initiatives that improve operational efficiency, cost modeling, capacity planning, and quality enhancements.
- Partner with senior leaders to advance their business analytics agenda, delivering insights that inform strategic priorities and drive innovation.
- Manage product developers, communicate requirements, and ensure strategic alignment with executives to drive digital product innovation and success.
- Develop a deep understanding of technical systems and business processes to extract data-driven insights, identifying opportunities for engineering enhancements and continual improvement.
- Collaborate with technology, application owners, and data management teams to align on a roadmap for advanced analytics and automated solutions.
- Dive into datasets to uncover trends, outliers, and relationships, utilizing interactive visualizations to empower stakeholders to explore data and discover insights independently.
Required qualifications, capabilities and skills
- 6+ years of experience in Analytics, Information Systems, Operations Research, and/or Management Consulting roles.
- Strong quantitative and problem-solving skills, with hands-on experience in SQL database systems.
- Proficiency in analytical and business intelligence tools such as Python, R, Qlik Sense, Tableau and Alteryx.
- Excellent communication skills and stakeholder partnership ability, with a track record of using data to solve complex business problems.
- Undergraduate degree in a quantitative field.
Preferred qualifications, capabilities and skills
- Financial services experience
- Advanced degree