Microsoft Senior Technical Program Manager - Software/Telemetry 

Ireland, Dublin 

581715510

The Cloud Operations + Innovation (CO+I) business is critical to delivering on this mission and vision, building and operating Microsoft’s cloud infrastructure, which is growing rapidly in response to unprecedented demand for Microsoft services. CO+I operates one of the largest cloud networks on the planet – comprised of more than 160 Datacenters, 130+ edge sites, 2+ million miles of fiber, and millions of servers and network and storage devices.

The CO+I Global Supplier Management team is seeking a seasoned

Required Qualifications:

• Bachelor’s Degree in Supply Chain Management, Engineering, other applicable fields of study, or equivalent years of work experience.
• Experience in global account management in supply chain, sourcing, supplier accounts, supplier relationship management, procurement, or other related experience.
• Experience in Software contracting, understanding standard software terms and performance (SLA) expectations.
• Experience in category management managing multiple site software asset types (SCADA, Building Automation, Battery Management, etc.), equipment types, etc. or other related areas of experience.

Preferred Qualifications

• Experience with developing and implementing organizational frameworks, standards, and processes.
• Certification or equivalent experience applying Lean, Six Sigma, PMI, PMP, or other process improvement and project management methodologies. Experience with other applicable frameworks is also a plus.
• Demonstrated experience and success with delivering cross functional programs, including ownership, and driving results.
• Experience within a data center environment, manufacturing, maritime engineering, energy sector, oil and gas industry, or another type of operations environment is a plus.
• Ability to support primarily all time zones in the United States, and Europe along with other similar time zones as needed.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• Develop, own, and drive process improvement in the supplier management framework within CO+I organizations to deliver key results that align with organizational goals.
• Assess supplier capability and value, identifying tactics to improve performance, and developing strategic approaches to manage risk.
• Lead end to end supplier lifecycle management from contract negotiation, onboarding, relationship development, and relationship management.
• Establish a governance model, and drive resolution of operational and non-operational issue management.
• Lead rhythm of business planning.
• Lead required business reviews with cross-functional teams and suppliers. Conduct gap analysis and drive action items to closure.
• Maintain supplier performance scorecard information, reporting dashboard and deliver summary overviews and related communications to both suppliers and internal stakeholders.
• Ensure suppliers are compliant with all Microsoft supplier policies, and that contract documents are accurate, compliant, appropriately reviewed, and well maintained.

As a Global Supplier Management Technical Program Manager, some of the skills that will contribute to your success in meeting performance objectives include:

• Ability to synthesize information, business requirements, and stakeholder needs to make informed decisions and provide recommendations.
• Excellent verbal and written communication skills, with experience engaging and influencing cross-functional stakeholders and senior executives.
• Strengths in problem solving, issue-resolution, attention to detail, and ability to balance multiple priorities.
• Strong sense of ownership, urgency, drive, independence, and flexibility.
• Ability to think strategically while also staying on top of required day-to-day tactical execution, manage tradeoffs, and evaluate opportunities along with generating new ideas to meet business goals.
• Superior analytical and quantitative skills; experience using data and metrics to test theories, confirm or disprove assumptions, and measure success.