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Capital One BC & P Product Operations Project Manager - Principal Associate United States, Virginia, Richmond 579536483
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Richmond, VA or McLean, VA
Principal Associate
Who will love this job:
You love being empowered to solve problems and rolling up your sleeves to get the job done.
You are comfortable with change and can pivot quickly to meet the needs of the business
You are curious to fully understand the strategies and reasons why behind efforts
You love putting efficient structure in place that enables continued success
You love learning about and introducing new ways of doing things.
You bring solutions to the table not just problems, and are not afraid to point out where we are going wrong
Responsibilities:
Create and own the structure that allows the Product team (inclusive of Tech partners) to have a regular and effective rhythm of engagements.
Lead projects that design and bring to market optimal repeatable structure for running the Operations of Product , including, but not limited to, Intake, scoping, prioritization decisioning and PI planning for the Product Management team and their stakeholders
Partner with the Product Management team personnel as key customers & performers as required to achieve expectations
Develop and maintain metrics, and associated monitoring & reporting for the operations of Product success outcomes and Key Performance Indicators
Routinely communicate with key stakeholders, clients, and performers the appropriate requirements and outcomes
Engage Product teams across BC&P and the greater COF Product community to learn and put into practice, best practices for Product Management execution.
Lead specific Projects that support Product efforts across BC&P Team ROCK key initiatives
Key Success Measures:
Project success metrics
Product Management Enablement (primarily) and Engagement (secondarily) scores
SLT and stakeholder feedback
Customer feedback from dependent clients
Baseline metrics and measures in place for key Product processes with demonstrated improvements quarter over quarter
The ideal candidate will:
Exhibit outstanding influencing skills to effectively drive efforts.
Have the ability to quickly put structure in place to manage work in a dynamic, complex environment.
Have excellent communication and partnership skills, to interact and communicate with key stakeholders at all levels across the company to manage, inform and influence outcomes.
Have outstanding problem solving skills to put effective solutions to opportunities
Be comfortable and experienced working with technology and business analyst partners, having the ability to manage approach needed for different stakeholders
Have strong interpersonal skills and the ability to navigate a large organization
An immense desire to having and bringing fun to an organization
Basic Qualifications:
Bachelor’s Degree or military experience
At least 4 years of experience in Process Engineering, Process Management or Project Management
At least 2 years of experience in Agile delivery
Preferred Qualifications:
MBA or advanced degree in Computer Science, or Engineering
At least 6 years of experience in Process Engineering, Process Management or Project Management
At least 4 years of experience in Agile delivery
Six Sigma or Lean Six Sigma certification
At least 1 year of programming queries experience
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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