Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
Assess project performance, identify areas for improvement, and implement process improvements that scale with delivery
Identify and mitigate program/project risks, proactively addressing potential roadblocks, implementing risk management strategies and contingency plans to maintain the momentum, and minimizing impact on project outcomes
Oversee and optimize operational workflows, ensuring smooth execution of initiatives
Assist in preparing presentations, reports, and other critical documents for leadership and stakeholders. Be comfortable communicating with stakeholders at all levels, adjusting communication to fit the audience.
Required Qualifications, capabilities, and skills
Extensive experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
Exceptional organizational skills with a strong attention to detail and the ability to manage multiple priorities simultaneously
Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely. Advanced level experience using Microsoft Office Suite – PowerPoint, Excel, Word
Strong interpersonal skills and the ability to build effective working relationships with diverse stakeholders.
Technical fluency, with familiarity in current and relevant infrastructure platforms and technologies (network, database, and/or runtime products)
Understanding of Public Cloud Providers and Capabilities (AWS, Azure & GCP)