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Key Responsibilities
scustomer expectationsand issues with software releases providing a prioritized list of requests to business unit per platform.
Responsible for verifying andvalidating
Engages earlywith product software development team on customer features.Creates
sand managessoftware feature documentation,develops,and conducts
esthe ability to differentiate between hardware,software,and other configuration issues.Analyses and debugs issuesusingproductsource code.
timelyupdates to all stakeholders and drives escalations to closure. Ensuressoftware is not a showstopper for product success/performance.
Provides support to Lab technicians invalidating
drives,and sustains initiatives, Best Known Methods and internal software utilities that help improve team efficiency and productivity.
Manages customer commits, tracks software performance and quality at external customer sites. Actively feedback customer scenarios and use cases to software Test teams to improve Product software quality.
Experience, Skills and Educational Requirements:
Excellent analytical skills, methodicalproblem-solvingskills and troubleshootingskills.
Excellent communication skills (verbal and written) and the ability to interact with extended teams spread across the globe.
8years of experience insoftwareproduct
Bachelor of Engineering degree in Computer Science/InformationScience/Electronics/Electrical/Instrumentationwith strongbackgroundin Industrial automation software
Background inSemiconductor Manufacturing/Industrial Automationis an addedadvantage.
Strong understanding of SDLC
Prior experience inSQA methodologies is an addedadvantage.
xposure toprogramming languages like C,C++,Java is
Self-motivated and willing to learn new skills and technologies asneeded
Ability to meetobjectives,goals,and deadlines with minimal supervision.
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