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Costa Rica-Heredia
Hybrid Roles:
Key Responsibilities
Application Leadership:Manage and support core manufacturing applications (e.g. MES, Training, Equipment Management), ensuring high availability, performance and alignment with operational needs
Project Management:Lead end-to-end development and implementation of new systems and upgrades, including requirements gathering, vendor selection, integration, testing and rollout
System Optimization:Identify opportunities to improve system efficiency, data accuracy and user experience through automation, customization and integration
Vendor Management:Coordinate with external vendors and service providers to ensure timely delivery, support and compliance with SLAs
Compliance and Security:Ensure applications meet regulatory requirements (e.g. FDA, ISO) and follow cybersecurity best practices
Qualifications
Bachelor’s degree in Computer Science, Information Systems, Engineering or related field
5+ years of experience in IT application management within a manufacturing environment
Strong knowledge of manufacturing systems such as MES, preferably Siemens Opcenter CORE
Experience with cloud platforms (AWS, Azure, etc), system integration, data application architecture and process automation
Familiarity with continuous improvement methodologies or lean manufacturing concepts
Excellent communication, problem-solving and project management skills
Ability to work in a fast-paced, cross-functional environment
Preferred Skills
Experience of working in a regulated industry like Medical Devices or Pharma
Experience with Industry 4.0 technologies (IoT, predictive maintenance, digital twins) and AI
Knowledge of data platforms (like Snowflake)
Software validation and automated testing methodologies and tools
Certifications in PMP, ITIL, or relevant technologies
Multinational or multi-site manufacturing experience
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