Applied Materials Fulfillment II 

Japan 

577281462

Bundang,KOR, Tokyo,JPN

Key Responsibilities

• Goal of the role is to relieve FSO(Field Service Organization) from having to provide updates to customers and error correction activity by mitigation hardships when delivery plan meet roadblocks

• Success will be in candidates ability to develop solutions to drive a highly manual activity to a more automated process while building the relationships needed to support and internal customer

• Roles will handle the navigation of internal network delays via proactively addressing system delays

• Deep understanding of AGS(Applied Global Services) network w/ strong SAP order research skills

• Customer interface & communications experience

• Understanding of E2E TKM(Total Kit Management) is critical

• Interfacing w/ FSO(Field Service Organization), OF(Order Fulfillment), GCC(Global Contact Center), Purchasing, Planning and Logistics virtually & on daily

• Extremely well organized, problem solver that seeks structure basedsolutions,

• Desire to be the central focal, ability to act independently, yet communicate needs to a wider audience in clear concise fashion,

• Provide solutions to problems or, thru use of networking, direct to specific responsible org

• Strong communications skills is paramount

• Needs to be able to diagnose systems gaps and roadblocks & work cross functionally to provide solutions to network delivery issues,

• Providing direct spares status to include implement and track delivery performance metrics

• Review current process maps and based off learnings via daily issues, make recommendations & collaborate on finding systems basedsolutions

• Ability to lead & coordinate w/ cross functional Teams, excellent data analytical skills is a must

Fluency in English and Japanese for business communication is required

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Full time

Assignee / Regular