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Amazon Sr Technical Program Manager Design Engineering Services United States, Massachusetts 57621380
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Key job responsibilities
* Develop and implement standard operating procedures, performance metrics, and feedback mechanisms
* Own complex scheduling, resource balancing, and financial modeling for engineering initiatives and programs
* Analyze data, devise metrics, and build dashboard structures to track impact of programs on DFx, including cost savings, deployment efficiency, and scalability
* Prioritize actions across stakeholders, develop a clear RACI to drive accountability, and ensure focus on the highest value activities
* Partner with leaders and engineers in the AR organization to deliver new and innovative products to the customer fulfillment network
* Work with stakeholder teams to determine the appropriate escalation, review process, and resolution for delivery blockers
* Produce daily, weekly, and monthly reports on the safety, reliability, and performance of the products in the product suite
* Provide requirements and “voice of the customer” feedback to development and support teams
* Up to 25% travel expectedA day in the life
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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