Boston Scientific Lab Assistant II - 1st Shift 

United States, Minnesota, Arden Hills 

574117973

Your responsibilities will include:

• Create/maintain accurate data entry into complaint management system for inspected returned product.
• Perform routine laboratory testing in accordance with established procedures for returned products. Document analysis findings into complaint management system.
• Responsible for product receipt, decontamination and routing products to Complaint Investigation Site labs and OEM locations.
• Responsible for maintaining product analysis text and codes to reflect analysis performed at another facility.
• Maintain return paperwork ensuring it is properly electronically and/or physically stored.
• Respond to internal and external customer queries concerning product location or credit.
• Actively interface with other Boston Scientific departments to corroborate special needs or procedure changes for product processing.
• Perform laboratory duties and other required support functions to support department objectives
• Responsible for specific scientific testing and provides back-up on other key test areas.
• Accountable for specific test data and can train on specific lab tests.
• May perform other duties as assigned by supervisor/manager.

Required qualifications:

• High School diploma or equivalent
• Proficiency with Microsoft Office applications
• Excellent documentation skills
• Knowledge of electronic principles and ability to read and comprehend work instructions, schematics and design documentation
• Critical thinking, troubleshooting and problem-solving ability
• High attention to detail
• Ability to work as part of a team

Preferred qualifications:

• Experience in complaints handling for medical devices
• Adaptable to priorities changing throughout a workday

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.