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Cloud. The Azure Customer Experience (CXP) team believes that when we meet ourhigh standardsfor quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management,and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base.Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Azure Reliability team is a multidisciplinary engineering organization part of CXP dedicated to making, “Azure the safest and most reliable Cloud”.
Azure SRE teams strive to improve reliability fundamentals via software engineering, preferring long-lasting platform improvements delivered as engineering projects over repetitive manual operations. We contribute to the product fundamentals and architecture, share knowledge, and code, and prefer reuse over re-invention, always looking for ways to make what we build useful to multiple teams and products.
We are not looking for people who know it all, we are looking for people who want to learn it all. We value the input of people who.
role supports flexible work from home with occasional inoffice meetings.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Preferred Qualifications:
to meet Microsoft, customer and/or government security screening requirementsfor this role. These requirements include, but are not limited to the following specialized security screenings:
to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
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